Policyholder Engagement
Boost customer satisfaction by helping policyholders prepare for the potential range of impact from incoming weather and offer strategic insights that can help reduce physical risk and prevent claims.
For every $1 spent on email marketing campaigns, $38 in ROI is generated.
Richmond
Atlanta
Insight In this Dashboard
severity - 2 moderate
Promote Comprehensive Coverage: High Winds
Send reminders for upgrading existing policies to include comprehensive coverage against wind related damage to vehicles.
severity - 4 extreme
Store Car In Safe Location: Hail Risk
Encourage policyholders to park their cars in a secured location such as a parking garage to avoid hail damage ahead of time.
severity - 4 extreme
Store Car In Safe Location: Severe Winds
Encourage policyholders to park their cars in a secure location such as a parking garage. Cars should stay away from power lines and trees to avoid damage.
severity - 3 sever
Take Interior and Exterior Photos of Car: Clear Conditions
While the weather is clear, remind policyholders to take images of their cars' current state. This will help speed up the claim handling process if the car is damaged during hurricane season.
severity - 4 extreme
Board Windows: Hurricane Winds
Prepare email campaigns to encourage policyholders to board windows in order to prepare against hurricane damage to property.
severity - 3 sever
Secure Patio Furniture: Wind Advisory
Prepare email campaigns to inform policyholders about wind advisory. Encourage them to bring all patio furniture and outdoor equipment inside to a safe shelter.
severity - 3 sever
Monitor Pipes: Sub-Freezing Temperatures
Prepare email campaigns to inform policyholders about sub-freezing temperatures. Encourage them to regularly check pipes to ensure they have not busted or frozen over.
severity - 4 extreme
Send Out Safety Tips: Icy Conditions
Help policyholders prevent visitors on their property from falling or slipping as a result of ice outside. Send out reminders to put out mats at enterance to property.
severity - 3 sever
Clear Out Freezer: Outage Risk
Encourage policyholders to limit or empty freezer stock to avoid food contamination, foul smell, and leaks.
severity - 3 sever
Elevate Car: Flood Risk
Warn policyholders about the upcoming flood risk and remind them to bring their car to a higher elevation.
severity - 3 sever
Send Out Safety Tips: Lightning Risk
Contact policyholders about upcoming lightning risks and encourage them to stay clear of electrical appliances, windows, and doors during the event.
severity - 3 sever
Clean Pool Cover: Snow Accumulation
Create winter campaigns reminding policyholders to avoid damage to pools by cleaning the accumulated snow off the cover and pool lining.
severity - 3 sever
Safety Promotions: Prepare Emergency Kit
While weather conditions are stable, send out reminders for policyholders to prepare a home emergency kit with non-perishable foods, water, spare batteries, and flashlights in case the power goes out during upcoming storm.